Starting the warranty process

Read through the manufacturer warranty card for details about what is considered a defect, making sure that the defective piece is free of stains, rips, tears, or damage. Make sure that your foundation is properly supporting the mattress and that your frame has the required center rails as necessary.

  • Warranties do not cover comfort issues. They are designed to protect the consumer from manufacturing defects.
  • Warranties do not cover damage caused in the consumer’s home.

    Customer Information

    Today's Date:

    Purchaser Name:

    Date of Purchase:

    Email address:

    Current Address:

    Phone Number(s):

    Sale Number:

    Select a Store:

    Mattress Information

    Mattress Manufacturer:

    Name of Mattress (listed on receipt):

    Name of Foundation:

    Mattress Size:

    Warranty Code (Found on law tag):

    Model Number (Found on law tag):

    Manufactured Date:

    What is your current frame support?

    Do you currently have center support leg on your bedframe?

    YesNoI don't have a bed frame.

    Image Upload (Filesize limit 1Mb):